Returns & Exchanges
At OpTic, we want you to be completely satisfied with your fashion experience. If your purchase doesn't meet your expectations, we offer a seamless 30-day return and exchange policy for all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place your items in their original packaging, ensuring all tags are intact and the garment is free from any signs of wear.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking number handy until your refund or exchange is processed.